The Director of Business Management for Worldwide Marketing & Operations (WWM&O) is responsible for the organizational rhythm of connection, budgeting and financial planning, and all compliance, governance, and communications initiatives. Bringing broad and deep business acumen, sound decision-making and operational excellence to bear is essential in this role. This position also provides tremendous growth opportunity for a candidate looking to broaden their perspective on how an end-to-end business is run. The role can be a strong career accelerator, enabling growth to positions with broader scope and responsibility.
About the Organization:
Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.
The Worldwide Marketing & Operations (WWM&O) group enables the field to help customers transform and drive cloud growth for Microsoft. This group seeks to provide growth for Microsoft and deliver value for our consumer and commercial customers by building, growing, supporting, and inspiring the world's best cloud sales force.
Responsibilities
Facilitate the development, scoping, and landing of fiscal year organizational priorities (aka Big Rocks) within the organization
Oversee the WWM&O rhythm of connection (RoC) including all-hands meetings, leadership team meetings and offsites, other team events, etc.
Lead the WWM&O business manager and EA communities; provide predictable and intentional direction to ensure initiatives and key rhythms land consistently across all teams
Organizational communications: create sustained, pervasive connections and conversations across our organization to deliver better employee experience and organizational performance; includes prioritized cultural workstreams, Teams platform infrastructure, etc.
Executive communications: create customized communications for the WWM&O CVP including Executive presentations, Microsoft Ready keynotes, etc.
Ensure high-quality execution against all financial management, compliance, governance, and workplace initiatives, in collaboration with Finance, Procurement, CELA, Real Estate & Security, and Human Resource business partners
Active participation as the member of the One Commercial Accessibility (OCAP) Leadership team
Participate in special cross-M&O and cross-Global Sales Marketing & Operations (GSMO) projects, partnering across segments, marketing groups, and other field/HQ teams as required
Qualifications
10+ years experience in program management, business management, and/or business operations
Experience navigating field and/or corporate organizations at all levels
Systems thinker, able to manage a high degree of complexity and distill information into simple messages
Exceptional cross-organizational capabilities; ability to partner with senior management, drive complex projects with quality, speed and agility, build comprehensive and compelling presentation and communication materials that caters to various audiences
Strong interpersonal skills including ability to build trust, influence, and relationships with diverse team members, proven track record of ability to impact and influence without direct authority
Exceptional attention to detail and ability to balance varying responsibilities that span rhythm of business, communications, executive management, and culture
Highest levels of integrity and trustworthiness; manages confidentiality without exception
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form at https://careers.microsoft.com/us/en/accommodationrequest .
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.